Privacy Policy

1. Company Information

John's Detailing & Cleaning, LLC ("we," "us," or "our") operates at 561 Bay Rd, Bowdoinham, ME 04008. You can reach us at info@johndcl.com or (207) 607-7648.

2. Information We Collect

We may collect the following information when you use our website, book a service, or communicate with us:

• Name, email address, and phone number
• Vehicle information (year, make, model, type)
• Service preferences and booking details
• Payment information (processed securely by third-party providers)
• SMS opt-in consent and messaging history
• IP address and general browsing data via cookies

3. How We Use Your Information

We use your information to:

• Schedule, confirm, and manage your service appointments
• Send booking confirmations, reminders, and follow-ups via email or SMS
• Respond to quote requests and customer inquiries
• Process payments securely
• Send promotional offers (only with your consent)
• Improve our services and website experience

4. SMS / Text Messaging

By providing your phone number and opting in, you consent to receive SMS messages from John's Detailing & Cleaning, LLC, including appointment reminders, booking confirmations, and promotional offers.

• Message frequency varies based on your activity and preferences.
• Message and data rates may apply depending on your carrier plan.
• To opt out at any time, reply STOP to any SMS message.
• To request help, reply HELP or contact us at (207) 607-7648.
• We do not share, sell, or transfer your phone number or personal information to third parties for marketing purposes.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Service providers who assist in operating our business (e.g., payment processors, scheduling tools)
• Legal authorities when required by law

All third-party providers are bound by confidentiality agreements and may not use your data for their own marketing purposes.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and meet legal obligations. You may request deletion of your data at any time by emailing info@johndcl.com.

7. Cookies

Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You can disable cookies through your browser settings at any time.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@johndcl.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

John's Detailing & Cleaning, LLC
561 Bay Rd, Bowdoinham, ME 04008
info@johndcl.com
(207) 607-7648